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Legal · last updated September 2026

Terms of Service

These are the controlled pre-production terms for Supplove MVP 2. Supplove is designed as a consumer wellness and organisational tool, not as a medical service or medical-device decision system.

01Operator status

The final production Terms must identify the verified legal entity operating Supplove, including the legally required contact details. Those operator details are not yet present in this repository and remain a production-release blocker.

02Service description

Supplove helps adult users organise supplement routines, maintain a supplement plan, log intake, receive in-app reminders, and access general educational information. Where reviewed evidence and scope requirements are satisfied, Supplove may display a factual comparison between user-entered supplemental intake and a published reference value.

A reference comparison is not a statement that a dose is medically safe, unsafe, optimal or recommended for you.

03Intended users

The current MVP is intended for users aged 18 or older. An authenticated user must record an 18+ attestation before supplement-tracking features are enabled. That attestation does not automatically make every age-specific reference value applicable.

04Health-data consent

Supplement plans and intake logs can reveal health-related information. Supplove therefore requires a separate explicit consent before those tracking features are enabled. You can withdraw that consent from Account & Privacy. Withdrawal disables health-data features; deletion of stored account data is a separate control.

05Account responsibility

You are responsible for the security of the email account used for magic-link sign-in. Anyone with access to that inbox may be able to access your Supplove account.

06Acceptable use

You agree not to:

  • use the service unlawfully or to infringe another person's rights
  • attempt to bypass authentication, consent, security or rate limits
  • disrupt the service or access data that you are not authorised to access
  • impersonate another person or use another person's account without authority

07No medical advice or diagnosis

Important. Supplove does not diagnose, prevent, monitor, predict, prognose, treat or alleviate disease. It does not diagnose deficiency, toxicity or overdose, recommend an individual dose or treatment, determine medication interactions, or determine whether a supplement is medically suitable for you.

Published reference values can depend on population and intake scope. Supplove must not present a quantitative comparison unless the required identity, form, unit, evidence, population and intake-scope conditions are satisfied.

08Your decisions and professional advice

Supplove is not a substitute for a physician, pharmacist, dietitian or other qualified healthcare professional. Seek professional advice when appropriate, particularly before materially changing supplement use or when pregnancy, medicines, medical conditions, symptoms or treatment are relevant.

09Reference information and availability

Supplement information and reference sources may be incomplete, unavailable or not applicable to your circumstances. The product is designed to show `no data`, `not evaluable` or `manual review required` rather than convert missing information into a positive safety conclusion.

10Mandatory consumer rights

Nothing in these Terms excludes or limits mandatory rights, remedies or liability that cannot lawfully be excluded or limited under applicable consumer or other mandatory law. Statements about service availability or informational limitations do not waive statutory digital-service conformity, security or consumer-protection rights where those rules apply.

11Account, export and deletion controls

Authenticated users can download a JSON export, withdraw health-data consent, and trigger self-service deletion from Account & Privacy. Account deletion removes the Supplove user record, supplement plan, intake logs, outstanding magic-link tokens and analytics events linked to the account. Provider copies and backups remain subject to applicable retention, processor and legal requirements.

12Intellectual property

Software, branding and original content are protected by applicable intellectual-property law. These Terms do not transfer intellectual property rights to users beyond the limited right to use the service in accordance with the Terms and applicable law.

13Changes, suspension and termination

The service may be changed, suspended or discontinued for legitimate operational, security or legal reasons, subject to mandatory consumer rights and any notice obligations that apply. We may restrict access where necessary to address abuse, security incidents or material violations of these Terms.

14Governing law and disputes

The final production Terms will identify the verified operator and applicable governing-law/contact information. Mandatory EU and national consumer-protection and jurisdiction rules remain unaffected.

15Contact

Legal questions: legal@supplove.app. Privacy requests: privacy@supplove.app.

Terms of Service — Supplove